The Internet can be the new frontier for travel misrepresentation and fraud, reports the nonprofit United States Tour Operators Association. While telemarketing and fax schemes still exist as vehicles for travel fraud, the Internet makes it easy for unscrupulous tour operators and travel companies to misrepresent themselves and provide unsubstantiated claims.
With heightened security, restricted access to most areas and flight delays, picking up grandma and grandpa at the airport isn’t the family fun it used to be.
When reading travel brochures, you may find some terminology that is unfamiliar to you.